TRANSFER

If you want to transfer your registration to another participant or transfer to another event, please read below and follow the rules.

PARTICIPANT TRANSFER

• Transferring event participation to another person is permitted for individual and team registrations.
• Once the registration is transferred, the new participant forfeits their eligibility for the right to:

1. Participant re-transfer
2. Event Transfer
3. A full or partial refund
4. Deferring

• For participant transfer, there is an extra fee of $ 35 USD (+ 7% Active.com Registration platform fee) which will be paid by the new participant, not the participant who originally paid the registration fee
• Participant transfer is permitted up to 15 days before the start of the event. Check deadlines HERE.

EVENT TRANSFER

• Transfers are only permitted to other events in the same event country organization and during the same calendar year.
• Once the event transfer has been redeemed, the participant forfeits their eligibility for the right to:

1. Participant re-transfer
2. Event re-transfer
3. A full or partial refund
4. Deferring

• Transfers to other countries are NOT permitted.
• For an event transfer there is an extra fee of $35 USD (+ 7% Active.com Registration platform fee)
• If a participant is transferring from a higher-priced event to a lower-priced event, the participant will not be refunded the price difference
• If a participant is transferring from a lower-priced event into a higher-priced event, the participant will be required to pay the difference in addition to an extra fee of $35 USD (+ 7% Active.com Registration platform fee)
• A transfer into sold-out events is not permitted
• The transfer option is only available for individual entries and is NOT valid for promo and group entries
• Participants can transfer out of an event up to 45 days prior to the start of the event (the event the participant initially registered for). Check deadlines HERE.

TRANSFER PROCESS

Please follow the next steps if you want to transfer to another event:

• Fill out the event transfer or the person transfer form located at the end of this page or here
• Once you submit the form you will receive a confirmation email from Active
• Please check your junk folder as well. If you haven’t received your confirmation email, please complete the form again or contact uae@highlanderadventure.com
• Your request will be processed within 5 business days; you will receive a separate email from Active containing a personalized registration link for the new event
• Once you redeem the invitation, you will receive one last confirmation email from Active

WITHDRAWAL

If you want to withdraw your registration, please read below and follow the rules listed.

WITHDRAWAL FROM THE EVENT

If you need to withdraw from the event, please note that you must submit the request before the deadline, as follows:

• Up to 45 days before the event for a 70% refund of the entry fee
• Withdrawal within 45 days of the event is nonrefundable (medical issues are not excluded)

Check deadlines HERE.

Fees will be refunded to the Credit Card used for the registration. If the credit card has expired since registration, please choose the bank transfer refund.

Please note that a credit card refund can take up to 3-5 days, and up to 1-2 weeks for a bank transfer.

The withdrawal option with the refund is only available for individual entries and is NOT valid for promo and group entries.

WITHDRAWAL PROCESS

To withdraw from the event, please follow these steps:

• Fill out the withdrawal form located at the end of this page, or here
• Once you submit the form you will receive a confirmation email from Active
• Please check your junk folder as well. If you haven’t received a confirmation email, please complete the form again or contact uae@highlanderadventure.com
• Your request will be processed within 5 business days, and you will receive a separate email from the local event team once the refund has been initiated
• You will receive another email from Active with a cancellation confirmation

DEFERRAL

To defer your registration, please read the following rules:

DEFERRAL OPTION

• Deferrals are only permitted for events in the same event country organization in the next calendar year
• Option to defer registration to next year is permitted for individual registrations and group registrations (and only if the entire group will defer)
• Once a deferral has been requested, the participant forfeits their eligibility for the right to:

1. Participant transfer
2. Event Transfer
3. A full or partial refund
4. Re-deferring

• The deferral option is permitted up to 45 days before the start of the event. Check deadlines HERE.

DEFERRAL PROCESS

Please follow the next steps if you want to defer from the event:

• Fill out the deferral form located at the end of this page or here
• Once you submit the form, you will receive a confirmation email from Active
• Please check your junk folder as well. If you haven’t received a confirmation email, please complete the form again or contact uae@highlanderadventure.com
• Your request will be processed within 5 business days, and you will receive a separate email from the local event team once the deferral is initiated. You will receive a new link for registration once registrations for the next year are open
• You will receive another email from Active with a deferral confirmation

PAYMENT OPTION PLAN

If you wish to register with a Payment option plan, please read the following rules:

PAYMENT OPTION PLAN RULES AND REGULATIONS

• Transfer to other events in the same country organization will be permitted once all three payments are received
• Withdrawal option: the withdrawal rules apply only if all three payments are received (70% refund up to 45 days before the start of the event)
• A Payment Option Plan is available only up to 90 days before the event date
• A Payment Option Plan is available only for HIGHLANDER Hercules and HIGHLANDER Pegasus events
• A Payment Option Plan is available only for individual entries
• A Payment Option Plan is NOT available for Gift Card payment

PAYMENT OPTION PLAN PROCESS

• This option will be available for you to choose during the registration process in the payment section
• After registering, log into your Active profile - My Events to: view current payment plans, update your credit card, or pay the remaining balance

EVENT CANCELLATION

• If the Event producer defers or cancels the event before the start of the event for reasons beyond the control of Event Producer (acts of God and the elements, including without limitation, wind, rough water, rain, hail, hurricane, tornado, earthquake, acts of terrorism, fire, threatened or actual strike, labor difficulty, work stoppage, insurrection, war, public disaster, flood, unavoidable casualty, race course conditions, or any other cause beyond the control of the Event Producer) participants' registration is deferred to a new date of the same event and format.
• If the Event producer defers, changes, or cancels the event before the start of the event for reasons within the control of the Event Producer (other causes not mentioned above) participants are eligible to receive a full refund (excluding 7% of Active.com Registration platform fee)

BY REGISTERING PARTICIPANTS UNDERSTAND AND CONFIRM:

• All the Terms of Service written above.
• Event Producer reserves the right, in its sole and complete discretion, to deny entry, revoke the entry application of any applicant at any time, and/or to disqualify any individual from the Event. Applicant expressly waives any claim for damages arising from the denial or revocation of an entry application exceeding the amount of the entry fee.
• In no event may participant (or anyone else on their behalf) without the prior written consent of Event Producer, Avantura života d.o.o., its assignees, or its designees: (a) use any intellectual property of Event Producer, Avantura života d.o.o. and/or its affiliates, including, but not limited to, the HIGHLANDER marks and names (COLLECTIVELY IPs) and/or any words or marks that refer to, or are suggestive of, or confusingly similar to, the Event, any Event logo, Event name, Event location, Event date, or Event distance (collectively, “Event IP”), or (b) sell, market, distribute, or produce any products, events, merchandise, websites, or services that are Event-branded, or branded or marked using (i) any Event logo, (ii) any Event name, (iii) any Event IP, or (iv) or any IP (including without limitation the word “HIGHLANDER” or any foreign translation thereof as a prefix for, or component of, any event, trade name, trademark, organization name, club name, or brand of any kind, in each case in any way related to training, coaching, or any hiking or backpacking sports).
• This Terms of Service are subject to application of the Croatian law and shall be interpreted in accordance with the provisions of the Croatian law, excluding the application of United Nations Convention on Contracts for the International Sale of Goods (Vienna, 1980) (CISG) and application of the provisions of the conflict of laws in accordance with the private international law. All disputes arising from this Agreement, including disputes pertaining to the issues of lawful creation, breach or termination of this Agreement, as well as legal consequences arising thereof, shall be instructed to resolve the matter through conciliation in accordance with the Rules of Conciliation of the Croatian Chamber of Economy in force. In case these disputes are not resolved through conciliation within 30 (thirty) days from the day of submitting the motion to initiate conciliation procedure or within a different deadline agreed to by the parties, these disputes shall be resolved through arbitration in accordance with the Rules of Arbitration of the Permanent Arbitration Court of the Croatian Chamber of Economy (Zagreb Rules). For disputes whose value amounts up to (including) EUR 500,000.00 (in writing: five hundred thousand euros), the number of arbitrators shall be one. For disputes whose value is greater than EUR 500,000.00 (in writing: five hundred thousand euros), the number of arbitrators shall be three. The applicable law shall be the law of the Republic of Croatia.
• The language of the arbitration proceeding shall be Croatian. The place of arbitration shall be Zagreb, the Republic of Croatia. The person authorized for appointment shall be the President of the Permanent Arbitration Court of the Croatian Chamber of Economy.
• Participants acknowledge and confirm their liability for compensation for any damage to others’ property and/or material and/or non-material damage caused by injury or death of third persons (including, but not limited to other Event participants, employees/representatives of the Released Parties and similar) that may result from their actions and/or inaction.